Carseldine Train Station to Offer Parcel Pickup in Queensland Rail’s Latest Initiative

Queensland Rail customers at Carseldine train station will soon be able to collect their parcels during their daily commute, thanks to a new partnership with Australia Post. 


Read: Work Starts on Long-Awaited Beams Road Upgrade Project in Carseldine


This innovative service is part of a broader 12-month trial bringing Australia Post’s free 24/7 Parcel Lockers to select train stations across South East Queensland.

The trial will see Parcel Lockers installed at five train stations in the region, with the installation at the Carseldine train station scheduled for the coming months. Eagle Junction station has already launched its operational locker, paving the way for the expansion of this convenient service.

Carseldine train Station
Photo credit: auspost.com.au

This new amenity offers a practical solution for time-pressed commuters, allowing them to collect parcels within 48 hours at a time that fits their schedule. The secure lockers will be accessible around the clock, catering to those with varying work hours or commitments.

Drew Brock, Queensland Rail’s Acting General Manager of Station Customer Service, expressed enthusiasm about the initiative. 

“We are excited to partner with Australia Post to offer customers an easy way to collect their parcels as part of their journey with us,” Mr Brock stated. He also highlighted the dual benefit of enhancing customer convenience while providing a commercial return to support operational costs.

Carseldine train Station
Photo credit: auspost.com.au

Australia Post’s Executive General Manager of Retail, Josh Bannister, emphasised the user-friendly nature of the service. Customers can easily sign up by downloading the Australia Post app, creating a MyPost account, and registering their preferred Parcel Locker location. The app also provides real-time tracking and estimated delivery dates.

“With over 750 Australia Post Parcel Locker locations across the country, customers have the option to register at multiple locations, making it easy to receive online orders in their local area or away from home,” Mr Bannister added.

To access this new service, customers can sign up through the Australia Post website or by downloading the AusPost app from the Apple Store or Google Play Store.


Read: Shorncliffe Commuters Warned of Fines for Parking Near Bayside Train Station


As the trial unfolds, both Queensland Rail and Australia Post are optimistic about the potential for expanding this customer-focused initiative. If successful, this collaboration could lead to similar services at more stations, further integrating public transportation with everyday tasks and enhancing the overall commuter experience in Queensland.

Published 1-August-2024

Shorncliffe Commuters Warned of Fines for Parking Near Bayside Train Station

Commuters in Shorncliffe and the surrounding suburbs have been left disgruntled after receiving warnings of potential fines amounting to $116 for parking in a popular bayside train station’s vicinity. 



The Queensland Rail car park’s limited capacity has led to commuters seeking alternative parking options, primarily at Hutchinson Park, which has traditionally served as an unofficial overflow parking area for the train station commuters.

In September 2023, local council inspectors took action by issuing dozens of residents with notices, cautioning them against parking their vehicles on the grass at Hutchinson Park. This move was met with frustration, as the fines carried a steep penalty of $116. The warning notices were placed under windscreen wipers, catching many unsuspecting commuters off guard.

Call for Formalised Parking

Jared Cassidy, a local councillor and the Labor Opposition leader, expressed the need for a formalised parking solution along the grassed area adjacent to Railway Parade, which borders Hutchinson Park. He urged the local administration to take action to address the parking issues.

In the interim, Cassidy encouraged frustrated locals to make use of available street parking options or the station’s car park when it is not at full capacity.

Shorncliffe station
Photo Credit: Google Maps

Commuters’ Perspective

Christopher Berkley, a resident and regular commuter, shared his experience of receiving a warning ticket when the train station’s primary car park was full, compounded by reduced spaces due to construction equipment. Berkley criticised what he described as “bureaucracy gone mad” where the public was penalised for seeking alternatives when sufficient parking facilities were lacking.

He noted that the warnings have indeed had an impact, as train patrons have now resorted to parking on the side of the road and in surrounding streets. Some may have even opted to drive to work rather than use the train.

Berkley argued that parking at Hutchinson Park did not affect traffic or road safety, given the absence of nearby houses.

Council’s Stance on Safety and Environment

Councillor Kim Marx, Chair of City Standards, defended the council’s actions, stating that using Hutchinson Park for parking posed risks to pedestrians, other motorists, and the environment, including potential damage to underground infrastructure. She cited six complaints and 21 zero-value warnings issued this year alone, emphasizing the importance of adhering to parking rules.

Under State Government regulations, parking on a nature strip is generally prohibited unless otherwise signposted.

The Path to Legal Parking

Councillor Cassidy explained that the only viable way to enable legal parking at Hutchinson Park would be to realign the park’s boundaries and formalise parking arrangements. Similar measures at Boondall train station along Aberdeen Parade have successfully limited illegal parking.



Cassidy acknowledged the limited parking availability at Shorncliffe train station and suggested exploring alternative options, such as the larger Sandgate Train Station car park and nearby street parking, to avoid fines.

Published 12-Oct-2023